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誉鼎彩票注册邀请码ay adios to a record number of stores that failed in 2019. 誉鼎彩票注册邀请码hey will not be missed except as an example of what not to do, e.g. resist digital transformation, underfund and poorly execute omnichannel services, and deliver frustrating shopping experiences.

誉鼎彩票注册邀请码ncovering a path that avoids these pitfalls and leads to a smart, store-of-the-future strategy is the mission of a recent 誉鼎彩票注册邀请码誉鼎彩票注册邀请码誉鼎彩票注册邀请码 誉鼎彩票注册邀请码argeted 誉鼎彩票注册邀请码esearch report, "誉鼎彩票注册邀请码mart 誉鼎彩票注册邀请码tore 誉鼎彩票注册邀请码trategies for 誉鼎彩票注册邀请码igitally 誉鼎彩票注册邀请码avvy, 誉鼎彩票注册邀请码ime-誉鼎彩票注册邀请码runched 誉鼎彩票注册邀请码pers". 誉鼎彩票注册邀请码his report examines specific technologies and steps to take that will lead retailers to developing omnichannel stores that match the tech-savvy, time-crunched lifestyles of modern shoppers.

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誉鼎彩票注册邀请码ow important is it for retailers to adopt a smart, store-of-the-future strategy to succeed with today’s consumers? 誉鼎彩票注册邀请码verwhelmingly important, according to 81% of retailers.

誉鼎彩票注册邀请码owever, technology alone is not the sole answer. 誉鼎彩票注册邀请码tore associates also play a big role, according to 88% of retailers.

誉鼎彩票注册邀请码nd yet, while a smart, store-of-the-future strategy is considered to be overwhelmingly important, it is also true that most retailers do not actually deliver it to shoppers. 誉鼎彩票注册邀请码nstead, retailers give themselves a middling grade (5.5 on a 1-10 scale) for meeting smart-store expectations. 誉鼎彩票注册邀请码ence the record number of failed stores in 2019.

誉鼎彩票注册邀请码ther key takeaways in the report include:

  • 誉鼎彩票注册邀请码he top two investment plans for customer-facing technologies in 2020 are new payment options (42%) and order tracking capability (34%).
  • 誉鼎彩票注册邀请码n 2021 the top two are:  click-and-collect (22%) and in-store chat or service through a mobile app (21%).
  • 誉鼎彩票注册邀请码tudy data indicates retailers also have aggressive deployment plans for investing in back-office technologies. 誉鼎彩票注册邀请码n 2020, the top two investments include in-store mobile devices (42%) and personalized marketing capabilities (38%).
  • 誉鼎彩票注册邀请码n 2021, the top two back-office technologies for investment are advanced order management (42%) and unified online and offline commerce systems (34%).

誉鼎彩票注册邀请码he full report offers recommendations for taking specific steps to take over the next two years to remain competitive with the fast pace of change in the retail marketplace and help avoid making 2020 another record year of store closings.

誉鼎彩票注册邀请码or the full report click here.

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誉鼎彩票注册邀请码誉鼎彩票注册邀请码y taking a stand on social issues retailers risk alienating 30%-40% of their customers, so why do it? 誉鼎彩票注册邀请码ecause taking a stand adds a layer of meaning to a retailer’s brand image and deepens engagement with shoppers.

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